
Musical Instrument Specialist
3 days ago
We are seeking a skilled Sales and Rentals Associate to join our team.
As a Sales and Rentals Associate, you will play a vital role in assisting customers with the sale and rental of musical instruments and gear.
Your key responsibilities will include:
- Providing exceptional customer service by assisting customers to and from vehicle with rental gear
- Identifying individual customer needs and matching them with the right products and services
- Demonstrating recommended products and explaining their features and benefits
- Responding to telephone calls in a timely and professional manner
- Following up on product orders with customers and suppliers
- Troubleshooting and resolving customer issues using a common sense approach
- Maintaining knowledge of products, policies, and procedures
- Participating in staff meetings and training sessions
Requirements for this role include:
- A strong background in music, with the ability to play at least one instrument
- The capacity to demonstrate and educate customers on basic PA setup
- An availability to work weekdays, weeknights, and weekends
- The physical ability to lift up to 65 lbs / 30kg
- A positive attitude and steady composure under pressure
- A proven strong work ethic and commitment to delivering high-quality results
- High levels of energy and enthusiasm for working in a fast-paced environment
This is an excellent opportunity to join our dynamic team and contribute to our mission of providing exceptional customer service and support. If you have the skills and passion required for this role, we encourage you to apply.
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