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Shift Manager

2 months ago

Wyong Shire, Australia Ampol Full time

Job Summary:

We are seeking a highly skilled and motivated Shift Manager to join our team at Ampol QSR. As a Shift Manager, you will be responsible for leading a high-performing team and ensuring exceptional customer service across our various restaurant brands.

Key Responsibilities:

  1. Customer Service Excellence: Lead by example in providing outstanding customer service, addressing customer inquiries, and resolving complaints to ensure a positive experience.
  2. Leading a High-Performing Team: Support crew training and development, and foster a culture of teamwork and collaboration.
  3. Inventory Management: Assist in monitoring stock levels, managing inventory, placing orders, and ensuring the store is well-stocked and organized.
  4. Drive Performance: Focus on profitability while managing costs, expenses, and waste.
  5. Adapt and Excel: Thrive in a fast-paced, compliance-driven environment while balancing competing priorities.
  6. Execute Strategy: Bring our convenience retail strategy to life by implementing effective sales and marketing initiatives.
  7. Availability Required: Flexibility to work weekends and overnights when needed.

What We Offer:

  1. World-Class Training: Training programs to fuel your growth and development.
  2. Career Advancement: Opportunities for career progression in a supportive environment.
  3. Inclusive Culture: Be part of a diverse and inclusive workforce where individuality is celebrated.

Our Commitment to Diversity and Inclusion: We celebrate diversity and are committed to an inclusive workplace. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including those identifying as transgender). Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.