Operational Excellence Specialist
2 weeks ago
About Civeo Australia
">Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally.
We own 9,000 permanent rooms across QLD, NSW, and WA, and operate more than 20,000 rooms in client-owned properties in remote regions of WA and SA.
Our services include accommodation, food services, housekeeping, and property maintenance.
We have over 40 years of experience supporting individuals who live and work away from home.
**Job Summary**
We are seeking an experienced Operational Excellence Specialist to join our team in Perth.
This is a full-time permanent role with travel required.
Should you need to relocate to Perth, relocation assistance will be considered from other Australian / NZ locations.
**Key Responsibilities**
You will support the execution and implementation of operational initiatives.
You will coordinate communication and facilitate business improvement within Operations.
You will work in conjunction with the General Manager Village Operations to manage Lean/Six Sigma Projects.
You will adopt best practice principles and make business improvement recommendations where needed.
You will engage with the GM, Operations, the Business Improvement Manager, and Operations Managers to support the execution and implementation of agreed areas of improvement.
**Requirements**
You will have a BA/BSc degree in hospitality, commerce, or a related field or significant experience in a related field.
You will have outstanding stakeholder engagement & influencing skills.
You will have senior level attainment in the service industry/hospitality/high volume multi-site services.
You will have experience developing and implementing strategies.
You will have experience working with and facilitating cross-functional & geographically dispersed teams.
You will have experience managing a budget of $1m+ and delivering clearly defined, stretching KPIs.
You will have experience of ISO, HACCP, and other quality standards.
You will have experience of functional IT systems, their implementation, use, and development.
You will have evidence of managing many projects simultaneously from concept to post-implementation reporting.
You will have experience working with client/customer relationship programs and analytics.
You will have experience of lean thinking/business efficiency.
You will have experience responding to common inquiries and complaints from owner, regulatory agencies, or members of the customer community.
You will have the ability to write high-level reports and correspondence & deliver effectively to all levels in our organisation.
You will be proficient with hospitality reservations systems, stock control, and POS hospitality systems.
**What We Offer**
Salary: $110,000 - $140,000 per annum.
This is a competitive salary range based on the national average for this role.
A comprehensive benefits package including health insurance, superannuation, and annual leave.
The opportunity to work with a global company with a strong presence in Australia.
A dynamic and supportive team environment.
Relocation assistance from other Australian/NZ locations if required.
We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in.
We actively engage with Traditional Owners and First Nations Businesses.
We honour the rich cultural heritage of the land.
We welcome applications from Aboriginal & Torres Strait Islander people.
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