
Retail Store Experience Manager
2 weeks ago
As the flagship store manager at a retail prodigy group, you will lead a winning team to consistently deliver an exceptional customer experience in our Nike store at Melbourne Central VIC.
You will exhibit and align yourself with RPG's values; care, coach, energy, accountability, and innovate. Your day will be filled with leading from the front, coaching on the run, recruiting and retaining top talent, ensuring operational excellence and creating a winning culture within your store and the RPG community.
Key Responsibilities:- Experience as a store manager, comprehensively leading a team to succeed
- Commitment in delivering the ultimate customer experience
- Experience in winning the day; through meeting and exceeding sales and KPI goals
- Care for our customers, care for your team, and care for the business
- Coach and inspire your team so they can reach their personal best
- Energy and a positive attitude that brings out the best in you and all those around you
- Accountability for all aspects of the store to ensure operational excellence
- The courage to innovate
- A monthly bonus program - win the week
- Every second weekend off to maintain a healthy work-life balance
- Generous uniform allowances
- Discounts across RPG brands
- A paid day off to celebrate you on your special day
- Ongoing coaching & development to support growth within your career
- Opportunity to attend RPG's annual store manager conference
- 'Store manager of the year' award which includes an all-expenses-paid trip to the Nike global headquarters in Portland USA
- Access to RPG's thrive program - our holistic wellbeing and mental health support services
- A bonus for referring top talent to RPG
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