
Retail Store Experience Manager
2 weeks ago
The role of a Retail Store Design Manager is pivotal in shaping the visual identity and customer experience of retail stores. This position plays a critical part in driving business growth through strategic project management, encompassing new store openings, refurbishments, and maintenance.
This manager will lead comprehensive project management for creative solutions across all retail store formats, ensuring adherence to schedules, quality standards, and budgets. They will prepare detailed architectural briefs, adopt a collaborative design approach, and develop practical solutions for retail and maintenance needs.
The ideal candidate will have significant experience in multi-project construction management within the retail, hospitality, or related sectors. They must demonstrate excellent written and verbal communication skills, with a proactive approach to building lasting partnerships with local General Contractors.
Key responsibilities include:
- Leading project management for creative solutions across all retail store formats
- Preparing detailed architectural briefs and adopting a collaborative design approach
- Developing practical small-scope solutions for retail and maintenance needs
- Conducting thorough site surveys and providing expert architectural and construction feedback
- Effectively managing relationships with external consultants and contractors
- Applying strong financial acumen, including quantity surveying, budget forecasting, value engineering, and negotiating project tenders
- Coordinating permitting, engineering, and external services for building and occupancy
- Implementing quality assurance through factory and site visits, shop drawing reviews, and defect rectification
- Driving innovation by sourcing samples and engaging in continuous research and trials
Required skills and qualifications include:
- Significant experience in multi-project construction management
- Excellent written and verbal communication skills
- Proactive approach to building lasting partnerships
- Highly autonomous, proactive, efficient, and capable of delivering under tight deadlines
- Decisive and practical thinker, able to solve complex problems creatively
- Attention to detail, strong multitasking abilities, and ability to prioritise work
- Proficient in Adobe Suite and Excel; CAD experience is a plus
- Relevant academic background or qualification in Design or Architecture
Benefits include:
- Life insurance and income protection
- Corporate discounts
- Flexible working pattern
- Generous product discount across the L'oréal portfolio
- Volunteer leave
- Bonus opportunity based on personal and business performance
- Development options including in-house training
About the Division:
In the L'oréal Luxe Division, we create luxury beauty products with brands such as Yves Saint Laurent, Kiehl's, Aesop, Lancôme, Prada, and Urban Decay. We seek thoughtful and inspired individuals who bring diverse perspectives to our team.
About Us:
We are an equal opportunity employer and welcome applications from all backgrounds. We are an Employer of Choice for Gender Equality and a Family Friendly Workplace.
Locations:
The role is based in Melbourne, Victoria, with surrounding areas as applicable. This position is full-time, with job functions including Art/Creative, Design, and Other.
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