Product Manager

3 weeks ago

Melbourne, Victoria, Australia Melbourne Airport Full time
About the Role

Melbourne Airport is seeking a highly skilled Product Manager to join our team and drive the future of aviation technology. As a key member of our team, you will be responsible for shaping the future of aviation technology at Melbourne Airport, delivering innovative systems that enhance operations and elevate the traveller experience.

This is an exciting opportunity to work in a fast-paced environment, driving meaningful change and delivering system and technology solutions that elevate customer satisfaction, streamline operations, and meet future business needs.

Key Responsibilities
  • Business, System, and Product Improvements: Drive business improvements and manage the aviation system product roadmap to achieve key outcomes.
  • Project Management: Oversee the delivery of aviation capital projects, ensuring stakeholder engagement and operational efficiency.
  • Operational Readiness (ORAT): Lead the transition of aviation systems into live operations and ensure smooth handover to operating teams.
  • Reputation and Risk Management: Ensure compliance, risk mitigation, and stakeholder sign-off throughout project phases.
  • Stakeholder Management: Build and maintain strong relationships with internal and external partners to support project success.
  • Policy and Process: Ensure technology projects and improvements are supported by robust policies and procedures for long-term impact.
Requirements
  • A high level of initiative and flexibility with a proven ability to work independently and collaboratively.
  • Proven ability to partner with and influence stakeholders to meet Melbourne Airport and airline customer business objectives.
  • Strong knowledge and experience within the Aviation industry with a focus on airport operations or airline customer/operations, delivery and strategy.
  • Good understanding and demonstratable experience in passenger facilitation technology and/or airport operational systems.
  • Background in recognising opportunities for continuous improvement and developing implementation plans.
  • Experience in developing system-based requirements/solutions to drive the right outcome, alongside exposure to designing functional workflows.
  • Strong interpersonal skills with the ability to influence and negotiate with stakeholders at all levels.
  • Technical experience in Airline Reservation and Ticketing Systems, Common Use Airport Equipment Systems or similar a plus.
About Melbourne Airport

Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming Australia's favourite Airport destination.

We are committed to weaving Diversity into our DNA, believing that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

Benefits
  • Free access to Higher State, our state-of-the-art Fitness Club & Wellness Hub at Novotel & ibis Styles Airport hotel.
  • Airport car parking 24 hours/365 days a year for both business and personal use.
  • Hybrid flexible working arrangements.
  • Airport Holiday, an additional day of leave.
  • Wellness Day, a further additional day of leave.
  • Discounted onsite childcare at Creative Garden Early Learning.
  • Mental health and well-being initiatives, including Employee Assistance Program (EAP).
  • Long-term career and professional development opportunities.
  • Active social culture and participation in a range of social impact days and activities.
  • Signature Experiences including an airfield family day, and kids' footy day.
  • Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus).

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