
Security Threat Response Specialist
13 hours ago
Security Threat Response Specialist
The Security Threat Response Specialist will be responsible for helping customers maximize their value from our products through direct engagement. The specialist will provide customer-facing services, including threat response, investigations, alert reviews, and security posture analysis. They will have intimate knowledge of our platforms and must be dedicated to a career in detecting and responding to insider threats and cyberattacks.
Responsibilities:
- Deliver threat detection & response outcome-oriented initiatives to customers
- Consult with customers to ensure that our products are integrated into their security stack and security program
- Integrate our products into the customers' security ecosystem and threat detection workflows
- Monitor for security threats and operational impact to our threat detection and response mission
- Participate in incident response operations and assist management in coordinating activities across multiple regions and departments
- Document, track, and manage work via our project management system
- Qualifications:
- 3+ Years of experience in a security analyst or engineer role, 5+ years of experience preferred
- 1+ Years of experience working with our products is a bonus
- Proven ability to document and track activities
- Demonstrated technical sales or technical sales-related experience
- Customer-facing experience
- Experience presenting and persuading key stakeholders is a plus
- Proven time management/self-initiative skills
- Requirements:
- Proven success in contributing to a team-oriented environment
- Excellent communication (written and oral) and interpersonal skills
- Excellent Customer Service skills
- Demonstrated leadership potential in a professional setting
- Equal opportunity employer: We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
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