Front Desk Coordinator

2 days ago


Perth, Western Australia beBeeFrontDesk Full time $57,387 - $62,940
Job Title: Front Desk Coordinator

As a dedicated Front Desk Coordinator, you will play a vital role in managing the daily operations of our busy dental practice. This is an excellent opportunity to utilize your exceptional customer service skills and passion for delivering high-quality patient care.

Key Responsibilities:
  • Patient Greetings and Reception Duties:
  • Welcome patients and manage front-desk operations with warmth and professionalism.
  • Phone and Booking Management:
  • Handle calls and patient bookings, providing information on treatments and services as needed.
  • Administrative Support:
  • Support the team with daily administrative tasks, including assisting with patient follow-ups and scheduling.
Requirements:
  • Previous Call Centre Experience:
  • Beneficial for those with experience in handling multiple phone lines and managing diverse patient interactions.
  • Dental or Healthcare Industry Experience:
  • Essential for this role, as you will be working closely with dentists, hygienists, and other healthcare professionals.
  • Critical Skills:
  • Strong customer service skills, proficient computer skills, and excellent communication and interpersonal skills are necessary for success in this position.
What We Offer:

A stable, people-focused work environment with opportunities for growth and development.



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