Service Sales Professional

2 weeks ago


Melbourne, Victoria, Australia Trane Technologies Full time

At Trane Technologies, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Scope & Impact of the Position on the Organization:
  • The sale of service-related services and products.
  • Maximize customer and order acquisition in line with company strategy; realizing the objectives set for maintenance, repairs, rental, and parts.
  • Overall responsibility for service sales and customer development in an assigned sales territory, by providing customer value through technical and commercial expertise and partnering.

Key Responsibilities:

  • Customer & Order Acquisition for Service Products
  • Identify Potential Opportunities with Existing and New Customers
  • Identify Sales Opportunities, Elaborate Proposals, and Coordinate Other Processes to Ensure High Level of Customer Satisfaction
  • Encourage Customer Growth and Loyalty to the Company through Continuous Support and Customer Assistance
  • Perform According to Company Strategy in Terms of Customer Channels, Product Mix, and Selling Level
  • Report According to Company Rules
  • Utilize Industry-Specific Software and Programs
  • Prepare and Review Contract Terms and Conditions Using Standard Trane Contract Templates When Applicable
  • Present the Proposal to the Customer
  • Follow Up with Buying Influences
  • Develop, Evaluate, and Discuss Possible Solutions with Customers
  • Actively Participate in Teamwork for Projects/Jobs Defined by Acquisition Leader
  • Keep Customer Database Updated
  • Achieve Assigned Sales and Customer Development Quota through Focus on Service Customer Acquisition and Development
  • Responsible for Compliance with Our EHS Requirements


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