Service Sales Professional
2 weeks ago
At Trane Technologies, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Scope & Impact of the Position on the Organization:- The sale of service-related services and products.
- Maximize customer and order acquisition in line with company strategy; realizing the objectives set for maintenance, repairs, rental, and parts.
- Overall responsibility for service sales and customer development in an assigned sales territory, by providing customer value through technical and commercial expertise and partnering.
Key Responsibilities:
- Customer & Order Acquisition for Service Products
- Identify Potential Opportunities with Existing and New Customers
- Identify Sales Opportunities, Elaborate Proposals, and Coordinate Other Processes to Ensure High Level of Customer Satisfaction
- Encourage Customer Growth and Loyalty to the Company through Continuous Support and Customer Assistance
- Perform According to Company Strategy in Terms of Customer Channels, Product Mix, and Selling Level
- Report According to Company Rules
- Utilize Industry-Specific Software and Programs
- Prepare and Review Contract Terms and Conditions Using Standard Trane Contract Templates When Applicable
- Present the Proposal to the Customer
- Follow Up with Buying Influences
- Develop, Evaluate, and Discuss Possible Solutions with Customers
- Actively Participate in Teamwork for Projects/Jobs Defined by Acquisition Leader
- Keep Customer Database Updated
- Achieve Assigned Sales and Customer Development Quota through Focus on Service Customer Acquisition and Development
- Responsible for Compliance with Our EHS Requirements
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