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Customer Service Representative

1 week ago

Gold Coast, Queensland, Australia Lowes Manhattan Pty. Ltd. Full time

We are a family-owned menswear retailer operating nationally for over 120 years, with a strong culture inspired by family values.

As a Sales Assistant, you will be responsible for delivering an exceptional customer experience and supporting all elements of store operations. You will work closely with the store team to ensure the store is presentable and that customers receive outstanding service.

The Opportunity

This is an excellent opportunity to join our team in Elanora and contribute to our success. You will have the chance to work within a fun and close-knit team environment and develop your skills in a customer-focused role.

Key Responsibilities
  • Deliver an exceptional customer experience through greeting and serving customers, processing transactions, and replenishing stock.
  • Support all elements of store operations, including visual merchandising and stock deliveries.
  • Demonstrate strong product knowledge to assist customers in making informed purchasing decisions.
  • Work collaboratively with the store team to achieve company objectives and improve customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills.
  • A collaborative and flexible approach to working as part of a team.
  • A desire to challenge yourself to achieve company objectives and improve customer satisfaction.
  • Flexibility to work a variety of weekday and weekend shifts.