DIY Service Expert

2 days ago

Town of Alice Springs, Australia beBeeCustomerService Full time $52,000 - $73,000
Customer Service Team Member

You will play a key role in ensuring every customer has a positive experience, making sure they have the tools and advice they need to bring their D.I.Y dreams to life.

As a Customer Service Team Member, you will be the face of our brand, providing a friendly and helpful service to every customer who walks through our doors.

Key Responsibilities:
  • Deliver Exceptional Customer Experiences: Provide exceptional customer service across the store
  • Manage Stock Effectively: Manage stock effectively while maintaining a clean and tidy work environment
  • Operate Checkout Registers Efficiently: Operate checkout registers efficiently
  • Collaborate with the Team: Work collaboratively with a supportive team to achieve sales targets and deliver excellent customer experiences
What We Offer:
  • Competitive Remuneration Package: Competitive remuneration package
  • Team Discounts: Team discounts on products and services
  • Free Membership: Free standard OnePass membership
  • Access to Exclusive Benefits: Access to over 100+ exclusive team member benefits
  • Paid Parental Leave: 12 weeks paid parental leave
  • Fun Team-Building Activities: Fun team-building activities and social events
  • Career Progression Opportunities: A clear career progression path and opportunities for growth and development
Requirements:
  • Customer-Focused Approach: Passion for delivering exceptional customer experiences
  • Confident Communication Skills: Ability to approach and interact confidently with customers
  • Product Knowledge: Eagerness to learn about products and services
  • Integrity and Safety Awareness: Integrity, safety awareness, and a commitment to doing your best
  • Flexible Availability: Availability to work flexible hours, including evenings, weekends, and public holidays

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