Room Accommodations Specialist

1 week ago

Gold Coast, Queensland, Australia beBeeCustomerFocused Full time $40,000 - $70,000
Room Attendant Job Description

As a vital member of our Housekeeping team, you will play a key role in ensuring our guests enjoy an exceptional stay at our hotel. This position involves maintaining the cleanliness and organization of guest rooms, collaborating with colleagues to achieve high standards, and providing excellent service to our customers.

Job Responsibilities:

  • Thoroughly clean all areas of the guest rooms, including changing linens, cleaning bathrooms, and wiping down surfaces.
  • Work efficiently within established guidelines to maintain impeccable standards.
  • Maintain and restock housekeeping trolleys, ensuring they are well-equipped and organized.
  • Use cleaning materials carefully and adhere to safety protocols to create a secure environment.
  • Respect guest privacy and security, upholding our commitment to their comfort.
  • Report maintenance issues promptly to ensure a flawless experience.

Required Skills and Qualifications:

  • Previous experience as a cleaner or room attendant is highly valued.
  • Excellent communication skills, with a warm and welcoming style that makes guests and colleagues feel at ease.
  • Attention to detail and ability to work efficiently, managing time effectively and taking pride in tasks.
  • Enjoy a physically demanding role, navigating between rooms may involve using internal and external staircases and open pathways.
  • Able to collaborate with colleagues from diverse backgrounds.
  • Reliable transportation and availability to work a variety of shifts, including weekends and public holidays.

Benefits:

  • Accor Benefits Package: Enjoy discounts on accommodation and food & beverage worldwide, family & friends discounts, and Accor Live Limitless loyalty program benefits.
  • Career Development Opportunities: Access industry-leading training platforms and build your network globally.
  • Worldwide Opportunities: Join a world-leading hotel operator with over 5,000 properties across 110 countries.

Why Work with Us?

We welcome you as you are, helping you grow and learn so that work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. We're an inclusive company, building diverse teams across the globe.

Everyone has a story, and we want to learn yours. Apply now to take the first step in shaping your future with us.

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