Administrative Support Professional

3 days ago

City Of Joondalup, Australia beBeeCustomer Full time $65,000 - $80,000

Job Summary

We are seeking an experienced client services professional to join our administrative team. As a key member of the team, you will provide exceptional customer service and be the first point of contact for all clients and enquiries.

  • Your Key Responsibilities:

    • Manage multiple calendars for appointment bookings
    • Answer calls promptly and in a courteous manner
    • Provide assistance with general enquiries, including meeting minutes and referrals to other branches or agencies
    • Work collaboratively as part of a small administrative team

  • About You:

    • Previous experience in a client services environment is essential
    • Certificate III in Business Administration or above is preferred
    • Advanced knowledge of Microsoft programs and willingness to learn internal systems
    • Excellent verbal and written communication skills
    • Ability to stay calm under pressure
    • Current National Police Certificate required
Benefits
  • Discounted corporate health cover provided by major insurance providers
  • Salary packaging options up to $15,900
  • Annual leave loading at 17.5%
  • Extra 5 days leave per year pro rata
  • Access to training and professional development
  • Insurance cover to and from work
  • Access to confidential Employee Assistance Program
  • 12 weeks paid maternity leave
  • Study Leave of five hours per week after two years of service

Key Performance Indicators:

  • High level of customer satisfaction
  • Accuracy and efficiency in administrative tasks
  • Effective communication and teamwork

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