Healthcare Receptionist Job

2 weeks ago

Melbourne, Victoria, Australia beBeeReceptionist Full time $56,000 - $74,000
Job Title: Receptionist - Healthcare Services

We are seeking an exceptional receptionist to provide comprehensive support for our diverse care team. This role offers a unique opportunity to develop and maintain relationships with patients, providing excellent customer service and contributing to seamless practice operations.

Core Responsibilities:
  • To develop and maintain positive relationships with patients, ensuring their needs are met throughout the treatment process.
  • To provide high-quality customer service, responding to patient inquiries and resolving any issues promptly.
  • To work collaboratively with the care team, coordinating lab work and communicating effectively to ensure smooth practice operations.
  • To take payments and direct calls to the appropriate personnel, maintaining accurate records and ensuring confidentiality.
  • To assist with appointment coordination and sterilization duties, adhering to strict health and safety protocols.
The Ideal Candidate:
  • A highly motivated and empathetic individual with excellent communication skills, able to build strong relationships with patients and colleagues alike.
  • Demonstrating responsibility, accountability, and maturity in all aspects of the role, with a passion for delivering exceptional patient care.
  • A high level of computer literacy, with proficiency in relevant software applications and systems.
  • A genuine interest in healthcare, with a desire to contribute to a dynamic and supportive team environment.
Benefits:

This is an excellent opportunity to join a forward-thinking organization that values its employees and provides a range of benefits to support your career development and well-being.

What We Offer:
  • A competitive salary and benefits package, including paid holidays and professional development opportunities.
  • A supportive and inclusive work environment, with a focus on employee well-being and job satisfaction.
  • Ongoing training and development, to enhance your skills and knowledge and support your career goals.

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