Wine Industry Ambassador
1 week ago
Josef Chromy Wines is a leading winery in the Tamar Valley, renowned for its high-quality sparkling and table wines.
We're committed to showcasing the best of Tasmania's food and wine scene, offering an immersive dining experience at our hatted restaurant.
The RoleWe're seeking a skilled Cellar Door Supervisor to promote our brand and business by delivering exceptional customer experiences and building strong relationships with visitors.
Your key responsibilities will include:
- Demonstrating passion and knowledge of wine to craft memorable customer experiences
- Driving sales of our wine products in line with targets
- Managing and developing the Cellar Door team to deliver high-performance results
- Participating in technical tastings and representing consumer perspectives
- Promoting Wine Club memberships and managing customer databases
- Handling stock movements and supporting our tourism strategy
- Liaising with tourism partners to plan group visits and cellar door tastings
- Performing opening and closing duties of the venue
- Ensuring health and safety policies are implemented to minimize risks
To succeed in this role, you'll need:
- Wine Knowledge and WSET level 2 or higher certification
- Office Administration Skills and extensive knowledge of the wine industry
- Team management experience, including talent identification and hiring
- Strong customer focus, communication, and leadership skills
- Excellent communication skills and a drive for results
- Availability to work weekends and public holidays
- Familiarity with Rezdy booking platform or willingness to learn
- Familiarity with Obee reservations system or willingness to learn
We provide a range of benefits, including:
- On-site discounts at Josef Chromy
- An exclusive discount card for BWS, Dan Murphy's, Woolworths, BIG W, and other Endeavour Group brands
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