Digital Infrastructure Specialist
1 day ago
Job Description:
We are seeking a highly skilled Digital Infrastructure Specialist to join our team. This is an exciting opportunity for a motivated individual to ensure the smooth operation of our digital infrastructure and technology-related services.
Key Responsibilities:
- Provide technical support and assistance to employees and customers experiencing IT issues, such as hardware and software problems.
- Plan and execute IT infrastructure upgrades and enhancements to accommodate business growth and changing technology needs.
- Troubleshoot software and hardware related issues, respond to enquiries and provide guidance to users on how to resolve common problems.
- Detect and repair hardware failures, coordinate with vendors for warranty or out-of-warranty repairs and replacements.
- Maintain and monitor our local area network (LAN) and Wi-Fi networks to ensure stability and performance.
- Make design changes/improvements to our website, ensuring it reflects our brand identity and offers an engaging user experience.
Requirements:
- Bachelor's degree in a related field.
- A minimum of 2-3 years' work experience.
- Strong knowledge of computer hardware, software, and operating systems.
- Ability to work independently or as part of a team effectively.
Benefits:
- Competitive salary.
- Ongoing training and professional development opportunities.
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