Meaningful Opportunities for Growth

2 days ago

Australia beBeeCustomerSupport Full time $60,000 - $90,000

Job Description:

As a Customer Support Officer, you will play a vital role in delivering exceptional customer experiences for our clients. Your primary responsibility will be to manage all inbound calls with a high level of customer service by following established business processes, capturing mandatory data, referring to reference materials, and prioritizing the customer's requirements.

Key Responsibilities:

  • Manage all inbound calls with a high level of customer service
  • Provide follow-up to all outstanding enquiries and requests within stated timeframe
  • Ensure confidentiality and compliance in all customer interactions (internal and external)

Requirements:

To succeed in this role, you will require:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment with multiple priorities

What We Offer:

We offer a dynamic and supportive work environment that fosters growth and development. Our team is committed to delivering exceptional customer experiences, and we are looking for like-minded individuals to join us.

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • Opportunity to work in a dynamic and supportive team environment

Other Information:

Please note that successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required.

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