Senior Payments Innovation Specialist

2 weeks ago


Bendigo, Victoria, Australia Bendigo and Adelaide Bank Full time

Unlock Your Potential in a Dynamic Payments Environment

Bendigo and Adelaide Bank is seeking an experienced Payments Innovation Specialist to drive the development of our NPP product strategy and delivery roadmap. As a key member of our payments team, you will be responsible for improving customer experience in payments and serving as a subject matter expert (SME) on payments innovation.

About the Role

You will work closely with our technology and industry partners to develop and implement the NPP roadmap, focusing on managing resilience and operational risk. Additionally, you will assess data-driven process and technology improvement opportunities using insights from our customers and operations teams. You will also provide payments expertise and guidance to all stakeholders and collaborate with the operations team to identify efficiencies.

Your Key Responsibilities

  • Develop and Implement NPP Roadmap: Work with our technology and industry partners to enhance Bendigo's payment capability and manage operational risk.
  • Improve Customer Experience: Collaborate with our customers and operations teams to identify data-driven process and technology improvement opportunities.
  • Serve as SME on Payments Innovation: Provide payments expertise and guidance to all stakeholders, including the Senior Manager Payments.
  • Drive Operational Efficiency: Work with the operations team to identify and implement process improvements.
  • Manage Project Delivery: Lead end-to-end project delivery, ensuring successful implementation of initiatives.

About You

We are looking for someone with a strong understanding of domestic payments, excellent communication skills, and a willingness to roll up their sleeves. If you have experience in payments innovation, a curious nature, and a passion for continuous learning, we would love to hear from you.

What We Offer

  • Competitive Salary: $120,000 - $150,000 per annum, depending on experience.
  • Flexible Work Arrangements: Enjoy a hybrid model with a minimum of 40% office time, increasing to 60% next year.
  • Ongoing Professional Development: Access to training programs and workshops to help you grow in your career.
  • Diverse and Inclusive Culture: Join a bank that values diversity, equity, and inclusion, and provides opportunities for career advancement.


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