
System Implementation Expert
2 weeks ago
We seek a skilled specialist to join our dynamic team. The successful candidate will become an expert, providing assistance in all facets of implementation including solution analysis, configuration, project planning, training material creation, training delivery and ongoing implementation support.
Main Responsibilities:- Consultation with clients to analyse requirements and develop bespoke solution designs
- Configuration of client environments to meet the requirements outlined in the implementation concept design / analysis activity
- Assistance with general business administration, including updating knowledge base and support articles
- Participation and leadership in project work as required
- Management of clients during the implementation phase
- Status reporting to internal management and clients
- Generation of training material and schedules for clients
- Training, coaching and support to clients during the implementation phase
- Tertiary qualifications in IT or similar, or equivalent commercial experience
- Certificate IV in Training & Assessment (desirable)
- Experience in building and delivering systems-based training programs, including generation of material to be used within programs
- Experience in undertaking activities within Quality, Health, Safety or Environment space
- Business process improvement experience (desirable)
- Understanding of the building and construction industry or similar
We encourage individuals from underrepresented communities to apply. Accommodations are available during all stages of the recruitment process.
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