Retail Store Manager

2 weeks ago

North Perth, Western Australia Smiggle Full time

About Smiggle: We're an international brand with a passion for delivering fun, creative products that delight kids and parents alike.

Job Title: Retail Store Manager

Job Overview:

We're seeking an experienced Retail Store Manager to join our team at Smiggle in Morley. As a key member of our store leadership team, you'll play a crucial role in driving sales, developing and coaching your team, and providing an exceptional customer experience.

Key Responsibilities:

  • Create a great store experience for all customers by ensuring a welcoming environment, prompt service, and a wide range of products to choose from.
  • Drive sales with your team to achieve targets and KPI's through effective coaching, training, and feedback.
  • Maximise every sales opportunity to achieve both individual and store sales targets.
  • Develop, train, and succession plan your team to increase productivity and ensure a safe working environment.
  • Daily management of stock to minimise stock loss, and maximise sales through effective visual merchandising strategies and promotional changes.
  • Roster your team in line with stores trading profile.

What We Offer:

  • A competitive salary of approximately £35,000 per annum, depending on experience.
  • A structured 3-month training plan with Buddy Manager support.
  • Development plans to support your ongoing growth and career development.
  • Competitive pay and the opportunity for monthly incentives.
  • 50% staff discounts on Smiggle products.
  • Dedicated leadership training & internal career opportunities across 7 brands and over 1,000 retail outlets.
  • Flexible roster options available supporting a healthy work/life balance.
  • The opportunity to join an international brand with a passion for creativity and innovation.

Requirements:

  • Experience in developing and coaching a team and providing praise & improvement feedback.
  • Previous leadership experience, ideally in retail.
  • Ability to provide a genuine and unique customer experience.
  • Proven ability to achieve sales and KPIs while controlling wage spend and stock loss targets.
  • Previous Visual Merchandising experience working from a brief preferred.

About You:

We're looking for someone who is passionate about delivering exceptional customer experiences, has excellent communication skills, and is able to lead and motivate a team. If you're a results-driven leader with a passion for retail, we'd love to hear from you

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