Customer Service Ambassador

2 weeks ago

The Gap, Queensland, Australia Woolworths Full time

We're seeking a skilled Customer Service Ambassador to join our team at Woolworths. As a Customer Service Ambassador, you'll be the face of our company, providing exceptional service to our customers and ensuring their shopping experience is nothing short of exceptional.

You'll work closely with our team to deliver a consistent and fresh customer service experience with our wide range of products, always maintaining the highest food safety standards. Your passion for great customer service, hunger to make a tangible difference, and desire to develop a career in retail make you an ideal candidate for this role.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring a positive shopping experience for customers.
  • Work closely with the team to maintain a clean and safe shopping environment, adhering to food safety standards.
  • Process transactions efficiently, handling customer queries and resolving issues in a timely manner.
  • Participate in visual merchandising and store displays, maintaining a visually appealing store environment.
  • Contribute to team goals, supporting colleagues to achieve sales targets and store objectives.

What We Offer:

  • Ongoing training and development opportunities to support your career growth.
  • A supportive and inclusive work environment, where you'll feel valued and empowered.
  • Competitive hourly rate and opportunities for overtime.
  • A discount on Woolworths products and services.
  • Flexible scheduling to suit your needs.

Requirements:

  • Previous customer service experience, preferably in a retail environment.
  • Able to work a variety of shifts, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment, meeting sales targets and store objectives.
  • Willingness to learn and adapt to new situations.

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