Melbourne Airport Operations Lead

6 days ago


Melbourne, Victoria, Australia Dnata Travel Group Full time
About the Role

This role has a heavy airside focus at the point of 'customer delivery'. The Customer Delivery Manager is responsible for leading and managing all aspects of the dnata catering customer delivery strategy.

The successful candidate will be a highly visible leader, spearheading multiple teams of operational staff in an industrial environment.

The main responsibilities of this role include:

  1. To lead and manage all aspects of the dnata catering customer delivery strategy.
  2. To coordinate day-to-day activities associated with labour activities and aircraft movements, to achieve accurate operational KPIs.
  3. To drive collaboration through systems and processes with internal and external customers to avert delays and ensure service level agreements are met.

This is an exciting opportunity for a motivated and experienced professional to join our team and make a real difference in the lives of our customers.



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