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Restaurant Operations Manager

2 months ago


South Yarra, Victoria, Australia Schnitz Full time
About Schnitz

We're a family business that's been serving up golden-crumbed, pan-fried schnitzels since 2007, using a traditional Polish family recipe. Our passion is to serve real food that makes people happy, and we're looking for someone to help us achieve this goal.

Role Overview

This is a unique opportunity to lead the Schnitz Centre of Excellence, a showcase of all the best parts of Schnitz. As a Store Manager and Trainer, you'll be responsible for maintaining high standards and impeccable reputation of the Centre, while also training and supporting incoming franchise partners to deliver outstanding service to customers.

Key Responsibilities
  • Manage all aspects of daily operations, including staffing, inventory management, and profitability.
  • Facilitate a consistently great Schnitz experience to all Guests and create a culture where the Guest comes first at all times.
  • Be a guardian of all Schnitz standards for food quality, cleanliness, and safety.
  • Develop and implement strategies to maximize sales and profitability.
  • Take charge of the 6 week training for franchise partners and managers, focusing on operational best practices, customer service standards, and brand values.
  • Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.
What We're Looking For
  • Minimum 5 years experience in a store manager capacity in the fast-casual/QSR sector with a proven ability to achieve operational success.
  • Strong leadership skills with the ability to inspire and motivate team members.
  • Excellent communication and interpersonal skills, with the ability to effectively train, motivate and inspire others.
  • Detail-oriented with a sharp focus on maintaining high standards of quality and service.
  • Ability to thrive in a fast-paced environment and make sound decisions under pressure.
Our Commitment to You
  • A work culture that feels like a family built on a foundation of quality, compassion and integrity.
  • An opportunity to continue your career development with our nationally recognised and respected brand.
  • Competitive salary package.
  • Ongoing training and development with opportunities to get involved in further learning and development as well as operational initiatives.

We're committed to fostering an inclusive and respectful workplace environment. We hire great people from a wide variety of backgrounds, and we encourage applications from Aboriginal and Torres Strait Islander people and other people of colour, people from culturally diverse backgrounds, LGBTQIA+ people and those with a disability.