Housekeeping Operations Leader

2 days ago

Brisbane, Queensland, Australia beBeeCleanliness Full time $75,000 - $105,000

Housekeeping Operations Manager

The Housekeeping Operations Manager will oversee daily housekeeping operations, manage staff, and ensure facilities meet high standards for cleanliness and hygiene. This role requires strong leadership, organizational skills, and a commitment to excellence in service.

You will lead a dedicated team, ensuring every guest enjoys a comfortable and pristine environment. If you are looking for a rewarding opportunity where your leadership skills are valued, this is the perfect role for you.

About the Role:

  • Supervise and manage the housekeeping staff, including scheduling, training, and performance evaluations.
  • Oversee daily housekeeping operations, ensuring all tasks are completed efficiently and to high standards.
  • Conduct regular inspections of rooms, public areas, and back-of-house areas to ensure compliance with cleanliness and maintenance standards.
  • Address and resolve any guest complaints or issues related to housekeeping promptly and professionally.
  • Manage inventory levels of cleaning supplies, linens, and equipment, ensuring timely ordering and replenishment.
  • Monitor and control departmental expenses, including supply usage and equipment maintenance.
  • Develop and implement training programs for new and existing housekeeping staff.
  • Provide ongoing coaching and support to staff to enhance their skills and performance.
  • Ensure that all housekeeping practices comply with health and safety regulations and company policies.
  • Conduct regular safety audits and address any potential hazards or issues.
  • Collaborate with other departments to ensure seamless operation and guest satisfaction.
  • Communicate effectively with staff and management to address any issues or concerns.
  • Maintain accurate records of housekeeping activities.
  • Prepare and present reports on departmental performance.

About Our Requirements

We seek an individual with experience in the hospitality industry, who possesses a passion for delivering excellent service.

  • Education in hospitality management or related field preferred.
  • 3-5 years of experience in a housekeeping or facilities management role, with at least 1-2 years in a supervisory capacity.
  • Strong knowledge of cleaning techniques, equipment, and safety standards.
  • Proven leadership and team management skills.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills, with a focus on customer service.
  • Ability to handle sensitive information and maintain confidentiality.

What We Offer

As a member of our team, you can expect a comprehensive benefits package, including opportunities for career growth and development.

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