Senior Staff Rostering Coordinator
2 days ago
This is a key role within the operational team that involves managing employee shifts, coordinating labor hire workforce and maintaining rostering data accuracy.
The successful candidate will be responsible for communicating with employees regarding their shifts, ensuring seamless day-to-day operations and fostering a positive work environment.
The role operates in a fast-paced dynamic team environment and requires excellent communication skills, attention to detail and ability to thrive in a high-pressure setting.
As part of the leadership team, you will collaborate with colleagues leading other functions to promote a resident-centric workplace culture and serve as brand ambassadors.
Key Responsibilities- Manage daily master rosters, optimise employee availability, handle sickness and leave requests, coordinate backfilling, casual workforce and manage labor hire workforce.
- Partner with corporate rostering team to ensure data accuracy, system updates and forecasting for resource management.
- Lead onsite staff interactions regarding fortnightly allocations, roster changes, additional shifts and communication of shift availability.
- Oversee training and access for timekeeping system, including onboarding new employees on site-based systems.
- Maintain confidentiality of rostering information in accordance with company policies and code of conduct.
- Promote welcoming and supportive environment within care home, ensuring effective communication across teams.
- Contribute to continuous improvement projects related to processes, engagement, experience and systems.
- Extensive experience in staff rostering is mandatory.
- Ability to work closely with operational teams as primary contact for staff rostering information.
- Capability to thrive in fast-paced environments, managing multiple priorities efficiently.
- Excellent communication skills, with high attention to detail via phone, email and in person.
- Valid NDIS Clearance or willingness to obtain one.
- Experience with online rostering tools such as Roster Bid Manager is highly regarded.
- Experience collaborating with rostering teams and senior administrators to improve staffing outcomes.
- Hold or be willing to obtain NDIS Workers Screening Clearance.
- Access to Infinite Fitness and wellbeing benefits.
- Employee discounts through Flare for various services.
- Confidential Employee Assistance Program offering wellbeing, financial, mental health and life coaching support.
- Free industry training and development opportunities.
- Potential to earn referral bonuses through internal promotion programs.
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