Personal Financial Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Part time $70 - $85

**Role Summary:**

As a customer service specialist, you will be responsible for providing exceptional support to clients in a branch setting.

**Key Responsibilities:

  • Engage with customers to understand their financial goals and collaborate with specialists to provide tailored solutions.
  • Support customers with digital literacy and online banking needs through personalized guidance.
  • Represent the face of the branch and deliver exceptional customer service, becoming the go-to person for any queries or assistance.
  • Embrace lifelong learning, bring your expertise, and we'll help you develop your skills further through on-the-job training and external development opportunities.

**Requirements:**

  • Consistently deliver outstanding customer service.
  • Experience in a customer-facing environment and the ability to achieve targets.
  • Strong attention to detail to ensure secure and accurate transactions with a risk mindset.
  • Confidence to communicate with new and existing customers face-to-face and over the phone.
  • Eagerness to understand and communicate what makes our approach unique.
  • Drive for collaboration - teamwork is essential for achieving our goals.

**Why Work with Us?**

  • Want to make a meaningful impact?
  • Here, you'll know your work directly benefits the customers and communities we serve.
  • Want to be valued and respected?
  • Join a team that truly values you - and that gets more diverse every day.
  • Want career growth and flexibility?
  • You can achieve so much here, with flexible policies and a team that believes in you.

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