Community Engagement Strategist

2 days ago

Wollongong, New South Wales, Australia beBeeLeadership Full time $98,000 - $110,000
Strategic Growth Leader

Key Responsibilities:

We are seeking a highly skilled Business Development Manager to drive participant growth and lead a high-performing team. The Strategic Growth Leader will combine strong NDIS expertise with business acumen to expand our reach and deliver exceptional participant outcomes.

  • Take ownership of participant growth targets, achieving net new participant increases annually through strategic planning and effective execution.
  • Lead and inspire a small team, setting clear goals, coaching for performance, and ensuring accountability through regular feedback and appraisal.
  • Build strong referral networks with Support Coordinators, Local Area Coordinators, and sector partners to generate new opportunities and enhance our reputation.
  • Represent the organisation at expos, forums, and community events, actively promoting our services and building relationships with key stakeholders.
  • Ensure participants and families receive an outstanding customer experience, with clear, accurate, and timely advice that meets their unique needs.
  • Monitor plan utilisation to reduce underspend and identify opportunities for service expansion through data-driven analysis and market research.
  • Conduct regular team meetings and appraisals to strengthen capability and maintain a high-performance culture, aligned with our organisational values.

About You

Commercially savvy, target-driven, and passionate about leading teams to success. You will bring:

  • Proven experience in business development, participant growth, or service expansion within NDIS, disability, or community services.
  • Demonstrated leadership and supervisory skills, with the ability to coach, mentor, and hold staff accountable.
  • In-depth knowledge of the NDIS, including pricing, funding structures, and compliance requirements.
  • A strong track record of hitting growth or revenue targets through innovative strategies and effective stakeholder engagement.
  • Excellent relationship-building skills with a wide range of stakeholders, including support coordinators, local area coordinators, and sector partners.
  • Relevant qualification (community services, disability, business, or related field) or equivalent experience.

What We Offer

Lead a motivated team in a respected, values-driven organisation
Be recognised for delivering growth and results
Play a pivotal role in shaping our presence in the NDIS market
Professional development and real career pathways
NFP salary packaging with Access Pay
Do work that makes a visible difference in your community

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