Process Management Lead
7 days ago
Business Process Optimization for Australian Payments Plus
We are seeking a skilled Senior Business Process Analyst to join our team and help drive process optimisation for Australian Payments Plus. This is an exciting opportunity to be part of a dynamic team shaping the future of payments in Australia.
About the Job:
As a Senior Business Process Analyst, you will work closely with cross-functional teams to identify areas for improvement, analyse current performance and compliance, and propose solutions to enhance efficiency and effectiveness.
Your Key Objectives:
- To develop and implement process improvements to enhance efficiency and effectiveness.
- To collaborate with executive leadership to identify and validate process ownership, end-to-end process outcomes, and process improvements.
- To lead process workshops to validate ownership, identify end-to-end processes, assess AP+ process maturity, and build roadmaps for process improvement.
- To communicate process improvements and project updates to stakeholders through reports and presentations.
Requirements:
- Significant relevant experience in business process management, improvement, optimisation or engineering.
- Demonstrated expertise in leading process improvement workshops and delivering business impact.
- Ability to drive change in a complex environment with a focus on collaborative improvement.
- Desirable: Project management practices and tools (Waterfall/Agile, Jira).
- Highly preferred: Certification in advanced process improvement or change methodologies.
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