Luxury Lifestyle Retail Leader

19 hours ago

Sydney, New South Wales, Australia beBeeLuxury Full time $75,000 - $100,000
Job Title: Customer Experience LeaderOverview:

We are seeking a highly motivated and experienced Customer Experience Leader to join our team. As an Assistant Store Manager, you will play a key role in supporting the Store Manager with both leadership and operational responsibilities.

Key Responsibilities:
  • Lead, coach, and motivate a high-performing team to achieve sales budgets and KPIs.
  • Support recruitment, rostering, training, and performance management.
  • Deliver an elevated client experience, build CRM, ensuring every interaction reflects luxury service standards.
  • Oversee store presentation, stock control, ticketing, and operational processes.
  • Manage end-of-day reconciliation and reporting in line with company procedures.
  • Assist in coordinating store events and client engagement initiatives.
Requirements:
  • Previous leadership experience in premium or luxury retail.
  • A proven ability to drive sales and exceed KPIs.
  • Strong coaching and people-management skills.
  • Excellent communication and interpersonal abilities.
  • High attention to detail with a focus on operational standards.
  • A passion for design, lifestyle, and creating memorable client experiences.
Benefits:
  • The opportunity to work with a luxury lifestyle brand.
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.

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