Operations Manager Gippsland
3 weeks ago
About the Role
The Operations Manager for Gippsland Residential Aged Care is responsible for providing operational leadership for Baptcare's Gippsland portfolio. This entails fostering a culture of service excellence, where every team member is committed to delivering the highest standard of person-centred care.
The role involves pioneering innovative business solutions aimed at expanding revenue within the service and operations division. The Operations Manager will lead the way in identifying growth opportunities, implementing new strategies, and continually improving Baptcare's service offerings.
Key Responsibilities:
- Ensure the delivery of exceptional, person-centred, and cost-effective care services that meet consumer needs and regulatory requirements.
- Foster a workforce culture that promotes kind, empathetic, caring, welcoming, and respectful interactions with consumers.
- Collaborate closely with clinical teams to maintain high standards of care.
- Manage the assessment, monitoring, and evaluation of resident outcomes to drive continuous improvement.
- Oversee the recruitment, training, assessment, and equipping of staff to meet consumer needs.
- Set the direction for consumer experience and service initiatives that embody Baptcare's mission and vision.
- Collaborate with the Business Innovation Manager to implement innovative business process improvements.
Requirements:
- Current Registered Nurse Div 1 (APHRA) registration.
- Tertiary qualification in a health-related field.
About Baptcare
Baptcare is a purpose-driven organisation working across Victoria, Tasmania, and South Australia. We are committed to providing residential and community care for older people and support to children, families, and people with disability.
We value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, and partners.
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Operations Manager Gippsland
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Camberwell, Victoria, Australia Baptcare Full timeAbout the RoleThe Operations Manager for Gippsland is responsible for providing operational leadership for Baptcare's Gippsland Residential Aged Care portfolio. This entails fostering a culture of service excellence, where every team member is committed to delivering the highest standard of person-centred care.The role involves pioneering innovative business...
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