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Facilities Maintenance Specialist

2 months ago

Melbourne, Victoria, Australia Vicinity Centres Full time
At Vicinity Centres, we are redefining the landscape of Australian retail and community spaces.
Our mission is to transform our properties into vibrant hubs that blend retail, residential, and office environments, driven by data-informed strategies and a commitment to innovation.
We are Vicinity.
Position Overview

The Maintenance Officer plays a crucial role in collaborating with the Operations Manager(s) to ensure the upkeep of our centres, fostering a secure environment for tenants, visitors, and the community while engaging effectively with all stakeholders.

Key Responsibilities

The Maintenance Officer will execute tasks as assigned through centre requests or the Vicinity maintenance system, ensuring all activities are performed safely and in compliance with Vicinity policies and legal standards. Responsibilities include but are not limited to:

  1. Conducting repairs and maintenance on both internal and external structures, including parking areas, signage, roadworks, and gates.
  2. Overseeing the maintenance and servicing of tenant facilities within the centre, such as restrooms and loading areas.
  3. Maintaining the cleanliness and presentation of common areas and public amenities.
  4. Ensuring proper functioning of internal and external lighting systems.
  5. Assisting with minor capital expenditure projects within the centre.

For larger maintenance tasks, the Maintenance Officer will coordinate with qualified contractors to ensure proper execution of repairs and maintenance.

Expectations for the Maintenance Officer
  1. Actively promote Occupational Health and Safety (OHS) standards within the workplace.
  2. Prioritize the safety of customers and tenants.
  3. Deliver high-quality work efficiently and within designated timeframes.
  4. Manage maintenance expenses to align with budgetary constraints.
  5. Contribute to the ongoing improvement of relevant procedures and policies.
Qualifications and Skills

The ideal candidate will possess prior experience in general maintenance, complemented by strong communication and problem-solving skills. A solid understanding of Health & Safety regulations and experience in contractor coordination within a maintenance context is essential. You will be recognized for your responsiveness and efficiency in addressing maintenance needs, alongside a positive attitude that enhances the overall customer experience.

Success Metrics
  1. Demonstrate adaptability and responsiveness to stakeholder needs.
  2. Exhibit proactivity, organization, and efficiency in all tasks.
  3. Continuously seek innovative solutions to enhance customer satisfaction.
Commitment to Diversity
  1. Respect and appreciate the diversity within the Vicinity community.
  2. Recognize the varied nature of our business, clientele, and workforce.
  3. Support an inclusive environment where all team members feel valued and empowered.
Collaboration and Communication
  1. Engage consistently with your team and key stakeholders, sharing information effectively.
  2. Build relationships that foster exceptional customer service.
  3. Place our people and customers at the forefront of every interaction.
Why Choose Vicinity?

Our benefits program is designed to create a rewarding workplace where our employees are recognized and valued. Benefits include:

  1. Flexible work arrangements.
  2. Birthday leave and options for additional leave.
  3. Eligibility for $1,000 in VCX securities for qualifying team members.
  4. Access to an internal mentoring program.
  5. Generous parental leave policies.

At Vicinity, we uphold our values of Respect, Integrity, Customer Focus, Collaboration, and Excellence, guiding us in creating meaningful spaces where communities thrive.

We are dedicated to fostering diversity and inclusivity within our workplace, welcoming applications from all sectors of the community, including the Aboriginal and Torres Strait Islander communities.

Our employees and Employee Advocacy Groups actively contribute to community building and allyship within Vicinity. For insights into our workplace culture, feel free to connect with our Talent Acquisition team.

Note: To be considered for this position, candidates must possess relevant Australian work rights. Shortlisted candidates will undergo a Criminal History Background/Police Check as part of the recruitment process.