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Financial Services Representative

2 months ago

Mackay, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role

As a Banking Consultant with ANZ, you will play a pivotal role in delivering exceptional customer experiences across various touchpoints. Your primary objective will be to provide personalized banking solutions that cater to the unique needs and goals of our customers.

Key Responsibilities

  • Develop and maintain strong relationships with customers to understand their financial goals and preferences
  • Provide expert advice on banking products and services, ensuring customers make informed decisions
  • Utilize digital channels to enhance customer engagement and support
  • Collaborate with colleagues to ensure seamless customer experiences across channels
  • Maintain compliance with ANZ policies and procedures

Requirements

  • Exceptional customer service skills and a passion for delivering personalized experiences
  • Strong understanding of banking products and services, with the ability to communicate complex information effectively
  • Experience working in a fast-paced, dynamic environment with multiple priorities
  • Ability to adapt to changing technologies and processes
  • Excellent communication and interpersonal skills

About ANZ

At ANZ, we're committed to helping our customers achieve their financial goals and build a better future. Our team is dedicated to delivering exceptional service and support to our customers, and we're looking for like-minded professionals to join us on this journey.