ITSM Process Development Specialist

3 days ago

Perth, Western Australia beBeeItsm Full time $95,840 - $106,773

Job Title: ITSM Coordinator

Job Description:

The Role: Support the IT Service Management Process Manager and Enhance the IT Service Management Toolset.
  • Provide technical assistance to the ITSM Process Manager in enhancing the IT Service Management toolset.
Responsibilities:
  • Demonstrate expertise in strategic and operational management of ITIL-based processes.
  • Design and implement enhancements to the ServiceNow platform.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions within ServiceNow.
Key Experience Requirements:
  • Proven experience with IT Service Management (ITIL framework).
  • Familiarity with Change, Configuration, Event, and Release Management processes.
  • Hands-on experience with ServiceNow platform administration and configuration.
  • Experience working within Enterprise-scale environments is highly valued.
  • Relevant ITIL/ITSM industry certifications are a plus.

Requirements:

  • Entry-level position.
  • Contract employment type.
  • Information Technology job function.
  • Staffing and Recruiting industries.

  • Lead (itsm Process)

    4 weeks ago

    Perth, Western Australia The University Of Western Australia Full time

    Join to apply for the Lead (ITSM Process) role at The University of Western Australia 2 days ago Be among the first 25 applicants Join to apply for the Lead (ITSM Process) role at The University of Western Australia Drive IT innovation by streamlining processes and enhancing user experience through smart technology solutions.Shape strategic IT outcomes...

  • Itsm Process Coordinator

    3 days ago

    Perth, Western Australia Public Transport Authority Full time

    IT Service Management Process CoordinatorJoin to apply for theIT Service Management Process Coordinatorrole atPublic Transport AuthorityIT Service Management Process Coordinator1 day ago Be among the first 25 applicantsJoin to apply for theIT Service Management Process Coordinatorrole atPublic Transport AuthorityPublic Transport Authority provided pay...

  • IT Service Delivery Specialist

    3 days ago

    Perth, Western Australia beBeeManagement Full time

    Job Title: IT Service Management Strategist">Job Summary:">We are seeking a highly experienced IT Service Management (ITSM) strategist to lead the development, implementation, and continual improvement of our ITSM processes.The ideal candidate will have strong practical application of ITIL v3 or v4 frameworks and experience in implementing ITSM practices in...

  • Principal It Service Management

    2 weeks ago

    Perth, Western Australia Paxus - Technology + Digital Talent Full time

    Our mining client is seeking a Principal ITSM for an initial 6 M Contract to define and drive ITSM governance framework aligned to ITIL best practices.This Perth-based role (with WFH flexibility) is responsible for leading and driving IT Service Management (ITSM) across the organisation.You will oversee the implementation, governance, and continuous...

  • Principal IT Service Management

    3 weeks ago

    Perth, Western Australia Paxus - Technology + Digital Talent Full time

    Our mining client is seeking a Principal ITSM for an initial 6M Contract to define and drive ITSM governance framework aligned to ITIL best practices.This Perth-based role (with WFH flexibility) is responsible for leading and driving IT Service Management (ITSM) across the organisation. You will oversee the implementation, governance, and continuous...

  • Principal IT Service Management

    3 days ago

    Perth, Western Australia Paxus - Technology + Digital Talent Full time

    Our mining client is seeking a Principal ITSM for an initial 6M Contract to define and drive ITSM governance framework aligned to ITIL best practices.This Perth-based role (with WFH flexibility) is responsible for leading and driving IT Service Management (ITSM) across the organisation. You will oversee the implementation, governance, and continuous...

  • IT Support Engineer

    3 weeks ago

    Perth, Western Australia Special Jobs Full time

    IT Support Engineer - ITSM ★NEW CONTRACT ★IT Support Engineer - ITSM ★NEW CONTRACT ★1 day ago Be among the first 25 applicantsNO OVERSEAS JOB APPLICANTS - IT IS ESSENTIAL THAT YOU HAVE FULL WORKING RIGHTS IN AUSTRALIA & THAT YOU LIVE & WORK IN PERTHPLEASE DO NOT APPLY UNLESS YOU LIVE IN PERTH & YOU HAVE SOLID EXPERIENCE WORKING AS AN IT SUPPORT...

  • IT Support Engineer

    3 weeks ago

    Perth, Western Australia Special Jobs Full time

    IT Support Engineer - ITSM ★NEW CONTRACT ★IT Support Engineer - ITSM ★NEW CONTRACT ★1 day ago Be among the first 25 applicantsNO OVERSEAS JOB APPLICANTS - IT IS ESSENTIAL THAT YOU HAVE FULL WORKING RIGHTS IN AUSTRALIA & THAT YOU LIVE & WORK IN PERTHPLEASE DO NOT APPLY UNLESS YOU LIVE IN PERTH & YOU HAVE SOLID EXPERIENCE WORKING AS AN IT SUPPORT...

  • It Service Management Process Coordinator

    3 days ago

    Perth, Western Australia At Full time

    IT Service Management Process CoordinatorThe Public Transport Authority (PTA) is seeking a motivated and detail-oriented IT Service Management (ITSM) Process Coordinator to join our Information Management and Operational Systems team on a permanent, full-time basis.Reporting to the ITSM Process Manager, this role plays a key part in supporting and enhancing...

  • IT Service Management Process Coordinator

    1 day ago

    Perth, Western Australia Public Transport Authority Full time

    IT Service Management Process CoordinatorJoin to apply for the IT Service Management Process Coordinator role at Public Transport AuthorityIT Service Management Process Coordinator1 day ago Be among the first 25 applicantsJoin to apply for the IT Service Management Process Coordinator role at Public Transport AuthorityPublic Transport Authority provided pay...