Customer Service Expert

3 weeks ago


Castle Hill, Australia Medibank Full time

About the Role:



We are seeking a highly skilled and customer-focused Sales and Customer Service Consultant to join our team at Medibank. As a key member of our local community team, you will play a vital role in delivering exceptional customer service and sales support to our customers.



As a Sales and Customer Service Consultant, you will be responsible for providing outstanding service to our customers across multiple channels, including in-store, phone, and online. You will possess a strong ability to build relationships, communicate effectively, and solve problems in a fast-paced environment.



Key Responsibilities:




  • Provide exceptional customer service and sales support across multiple channels
  • Build and maintain strong relationships with customers and colleagues
  • Solve problems and resolve customer complaints in a timely and professional manner
  • Meet sales targets and performance metrics


About You:



We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and sales support. You will have a strong ability to communicate effectively, build relationships, and work in a team environment.



Why Medibank?



At Medibank, we are committed to making a positive impact on the health and wellbeing of our customers and community. We offer a dynamic and supportive work environment, with opportunities for career growth and development.



Key Qualifications:




  • High school diploma or equivalent required; tertiary qualifications desirable
  • Minimum 2 years' experience in sales and customer service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • High level of integrity and professionalism


What We Offer:



Medibank offers a competitive salary and benefits package, including flexible working arrangements, opportunities for career growth and development, and a dynamic and supportive work environment.



Apply now to join our team and become a part of our mission to make a positive impact on the health and wellbeing of our customers and community.



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