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Parts Advisor

2 months ago

Launceston, Tasmania, Australia William Adams Pty Ltd Full time
{"About The Role": "We are seeking an experienced Parts Advisor to join our team in Launceston. As a key member of our parts team, you will be responsible for providing exceptional service to our customers, ensuring they receive accurate and timely information in relation to all of their parts needs.", "Key Responsibilities": "
\t\u2022 Dealing with front counter enquiries, both face to face and over the phone
\t\u2022 Locating Cat parts for customers and technicians
\t\u2022 Following up and actioning outstanding jobs related to parts inquiries and customer concerns
\t\u2022 System based parts interpreting using a variety of digital and print resources
\t\u2022 Parts Warehousing tasks (receiving, order picking and dispatch)
\t\u2022 Ensuring company accounts receivable processes are adhered to in relation to parts sales transactions
\t\u2022 Assisting with the operation of display areas and stock cleanliness
", "Requirements": "
\t\u2022 Mechanical knowledge and a background in earthmoving and/or automotive
\t\u2022 Exceptional communication skills with a positive and enthusiastic attitude
\t\u2022 Proficient in Microsoft applications
\t\u2022 Experience working on different kinds of systems/databases
\t\u2022 Excellent organisational skills with the ability to handle multiple tasks
\t\u2022 Knowledge of Caterpillar products (preferred but not essential)
", "Why Work For Us": "At William Adams, we value our employees and offer a range of benefits and rewards. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing. We also offer ongoing career and development opportunities, a competitive salary package, and various rewards and benefits via The Hub - our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more
"}