Visionary Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $240,000

Deliver exceptional customer outcomes as a seasoned leader in our Financial Services team.

Key Responsibilities:
  • Strategically plan growth, excellence, and High Performing Culture
  • Develop and execute strategies for success plan renewals and growth across assigned portfolios
  • Engage top prospects through direct customer-facing presales support and formulate strategies to accelerate deal closure
  • Actively engage in account strategy and execute the strategy for select accounts
  • Foster executive relationships with customers and internally to drive value of investments
  • Ensure successful delivery of obligations and entitlements
  • Proactively identify and remediate high-risk customers, and address & resolve complex customer blocking issues
  • Own the direct relationship with Sales leaders aligned to your Operating Unit (OU) and build successful partnerships to achieve common goals
  • Work closely with peers and selling partners on capacity planning for Signature obligations
  • Align customer allocations with coverage, manage team-based allocations, and synchronise additional cloud resources as needed
  • Deliver operating unit targets and key performance metrics through operational execution and discipline
  • Stay informed on market trends, risks, and opportunities specific to customers and industries, communicating insights to stakeholders and OU leaders
Preferred Qualifications and Skills:
  • Strong track record in leadership roles with direct experience in customer success and team management
  • Financial Services industry experience
  • Proven success in establishing a clear vision and driving change within a customer-facing organisation
  • Couple with a customer-centric mindset and strong critical thinking, exhibit the ability to use data and insights to identify trends and risks, and inform strategies, tactics and execution
  • Demonstrate excellent communication skills to bridge between various teams and levels, and negotiation skills both with customers and internally
  • Experience in building executive relationships and driving/influencing change with complex Enterprises
  • Proven track record in building a high-performing team, including performance management, talent management, recruitment, retention, and development
  • Experience with Enterprise-scale organisations and demonstrated leadership to make rapid decisions and problem-solving in this environment
  • Track record of delivering against targets and KPIs
  • Familiarity with Salesforce's product offerings, services, and the larger industry landscape
Benefits:
  • Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work

 

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