Expert ICT Support Specialist

2 days ago

Ballarat, Victoria, Australia beBeeTechnical Full time $90,000 - $110,000
ICT Support Specialist

This role offers a unique opportunity to join our team in delivering technical support services to the education sector. As an ICT Support Specialist, you will be responsible for managing and maintaining ICT infrastructure across Department of Education schools.

You will administer and support school networks and server environments, providing ICT support services in large, technology-driven learning environments. Collaborating with school leadership teams, you will deliver ICT professional development when required.


Key Responsibilities:
  • Manage and maintain ICT infrastructure across Department of Education schools.
  • Administer and support school networks and server environments.
  • Provide ICT support services in large, technology-driven learning environments.
  • Collaborate with school leadership teams and deliver ICT professional development when required.

Essential Technical Skills:
  • Hyper-V virtualisation administration.
  • Administration of Windows and Linux-based servers.
  • Cloud service administration (Google Workspace & Microsoft 365).
  • Mobile Device Management (MDM) deployment and administration.
  • Advanced enterprise networking (Cisco & HP switching).
  • Cisco wireless technologies (controllers, APs).
  • SOE and image deployment, with advanced troubleshooting skills.
  • Experience supporting large fleets of desktops and notebooks.
  • Experience with 1:1 and BYOD device planning, deployment, and management.
  • Strong technical documentation skills.

Requirements:
  • At least 5 years of industry experience.
  • Previous experience within the TSSP program; OR extensive experience in the education sector; OR equivalent senior-level corporate IT support experience.

Benefits:
  • Salary range $90,000 – $110,000 (pro-rata).
  • Top rates guaranteed, based on skills and experience.
  • Regular performance-based salary reviews.
  • Flexible employment options: contract, casual, or permanent.
  • Part-time and full-time positions available.
  • Access to salary packaging options.
  • Company vehicle opportunities (role dependent).
  • Ongoing training and professional development.

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