ICT Support Expert for Schools

9 hours ago

Ballarat, Victoria, Australia beBeeTechnician Full time $90,000 - $110,000
Specialist Technician Position

Bytewize is a leading ICT provider, partnering with the Department of Education to deliver technical support services to schools.


Job Description

This Specialist Technician role is responsible for managing and maintaining ICT infrastructure in schools. The successful candidate will be employed to support both staff and students, as well as administer complex enterprise environments.


Key Responsibilities
  • Manage and maintain ICT infrastructure across Department of Education schools.
  • Administer and support school networks and server environments.
  • Provide ICT support services in large, technology-driven learning environments.
  • Collaborate with school leadership teams and deliver ICT professional development when required.

Required Skills and Qualifications

The ideal candidate will possess:


  • At least 5 years of industry experience.
  • Previous experience within the education sector or equivalent senior-level corporate IT support experience.

Essential Technical Skills
  • Hyper-V virtualization administration.
  • Administration of Windows and Linux-based servers.
  • Cloud service administration (Google Workspace & Microsoft 365).
  • Mobile Device Management (MDM) deployment and administration.
  • Advanced enterprise networking (Cisco & HP switching).
  • Cisco wireless technologies (controllers, APs).
  • SOE and image deployment, with advanced troubleshooting skills.
  • Experience supporting large fleets of desktops and notebooks.
  • Experience with 1:1 and BYOD device planning, deployment, and management.
  • Strong technical documentation skills.

Benefits
  • Salary range $90,000 – $110,000 (pro-rata).
  • Top rates guaranteed, based on skills and experience.
  • Regular performance-based salary reviews.
  • Flexible employment options: contract, casual, or permanent.
  • Part-time and full-time positions available.
  • Access to salary packaging options.
  • Ongoing training and professional development.

Personal Attributes Required

The ideal candidate will also possess:


  • Ability to work independently and as part of a team.
  • Strong problem-solving and escalation skills.
  • Punctual, reliable, and well-organised.
  • Excellent people and communication skills.
  • Systematic troubleshooting approach.
  • Eligibility to work in Australia (citizen, PR, or permanent visa).
  • Current driver's licence and reliable motor vehicle.
  • Willingness to undergo police and background checks.

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