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Retail Department Manager

2 months ago

Keysborough, Victoria, Australia Officeworks Full time

About Us

At Officeworks, we're committed to delivering exceptional customer experiences. As a Retail Department Leader, you'll be at the forefront of this mission, leading a team of retail professionals to achieve sales targets and KPIs.

About the Role

  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Lead and motivate your team to achieve sales targets and KPIs, fostering a positive and collaborative work environment.
  • Train and develop your team to enhance their skills and performance, ensuring they have the necessary tools to succeed.
  • Manage inventory levels to ensure stock is always maintained and customers have access to the products they need.
  • Create a shopping experience that is visually appealing and safe, meeting the highest standards of customer service.
  • Collaborate with fellow leaders and departments to achieve overall store success.

About You

  • A proven track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with your team and customers.
  • A leadership style that inspires and motivates your team to achieve their best.
  • The ability to thrive in a fast-paced environment, juggling multiple priorities with ease.
  • A willingness to take ownership and initiative, driving results and continuous improvement.

Our Culture

At Officeworks, we value diversity and inclusion, and we're committed to creating an environment where everyone feels valued and respected. As a Retail Department Leader, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences.

  • A competitive salary and benefits package.
  • Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Industry-leading Growing Families policy.