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Medical Administration Specialist
2 months ago
Position Overview:
We are seeking a dedicated Medical Administration Officer to provide essential administrative support within our cancer care facility. This role is integral to ensuring smooth operations across various treatment departments.
Key Responsibilities:
- Greet patients and accurately collect their personal information.
- Manage appointment scheduling efficiently.
- Facilitate the triage of referrals to the appropriate departments.
- Handle incoming calls and respond to patient inquiries.
- Process patient billing and maintain accurate financial records.
- Oversee the administration care path for all patients.
- Ensure the integrity and confidentiality of patient information.
- Possess a foundational understanding of medical terminology.
- Familiarity with Private Health Insurance, Medicare, and DVA claims is advantageous.
Candidate Profile:
- Experience in a medical reception or hospital environment is preferred, particularly with electronic practice management systems.
- Proficient in using Windows-based applications such as email and word processing software.
- Understanding of medical reception processes and hospital services.
- Ability to work independently and collaboratively within a team setting.
- Strong interpersonal communication skills, especially in sensitive situations.
- Commitment to fostering positive relationships with patients and healthcare professionals.
- Willingness to engage in ongoing professional development and training.
About Icon:
Icon Group is a leading provider of cancer care in Australia, dedicated to delivering exceptional services to our communities. We pride ourselves on our innovative approach and commitment to professional growth for our employees.
Benefits:
- Access to comprehensive training programs to enhance your career.
- Competitive salary and structured career advancement opportunities.
- Participation in a rewards program recognizing your contributions.
- Flexible work arrangements to support work-life balance.
- Wellness resources to promote your overall health.
We look forward to your application and the possibility of you becoming a valued member of our team.
