Customer Experience Ambassador

1 week ago


Caloundra, Australia Wyndham Destinations Full time

At Wyndham Destinations, we put the world on vacation. Our mission is simple: to deliver exceptional experiences for millions of travelers worldwide. As a Guest Experience Host, you'll be part of our team that makes this happen.

We're seeking enthusiastic and customer-obsessed individuals who are passionate about providing unforgettable experiences. You'll engage with prospective and existing members at our beautiful Golden Beach Resort, showcasing the benefits of holidaying with Club Wyndham.

This role requires meeting guests face-to-face, generating sales appointments, and building rapport to ensure an exceptional experience is delivered. You'll work closely with the resort operations team to provide a seamless transition for owners and guests through the check-in process.

You'll clearly articulate the value of traveling within the Wyndham Destinations community and meet targets and KPIs as set by the business. This fast-paced environment would suit individuals who are passionate about delivering exceptional service and booking guests into learning more about the benefits of holidaying with Club Wyndham.

How You'll Shine
  • Meet guests face-to-face and generate sales appointments for our sales centers located at our amazing resorts and via livestream.
  • Establish commonality and build rapport with customers to ensure an exceptional experience is delivered.
  • Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process.
  • Clearly articulate the benefit of traveling within Wyndham Destinations community.
  • Meet targets and KPI's as set by the business.

This role requires you to be available for weekend and public holiday shifts. If you enjoy achieving realistic goals and demonstrate a positive attitude, then join our fun and dynamic Golden Beach team today.

We offer a competitive salary of $60,000 - $80,000 per year, discounted hotel stays across the world, subsidised Private Health Insurance upon successful completion of probation period, Professional development funding, Base Salary coupled with performance-based incentives, Monthly, Quarterly and Yearly Recognition Programs. Learn. Grow. Succeed. Repeat.


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