IT Leadership Role

3 days ago

Melbourne, Victoria, Australia beBeeManager Full time $150,000 - $175,000
Job Description

We are seeking a seasoned IT leader to spearhead our IT operations in a fast-paced SaaS environment. As an IT Manager, you will be responsible for overseeing the internal IT infrastructure, systems, and services, ensuring they are secure, reliable, and aligned with business objectives.

  • Develop, implement, and manage IT policies, procedures, and best practices.
  • Partner with business and engineering teams to align IT initiatives with company goals.
  • Manage IT budgets, vendor relationships, and technology procurement.
  • Administer and optimize enterprise platforms, including Microsoft stack, Firewalls, Cloud platforms.
  • Manage and support mixed environments (Windows and macOS) across the organization.
  • Oversee cloud-based infrastructure, ensuring performance, security, and cost optimization.
  • Implement and maintain endpoint security, identity management, and device compliance.
  • Own the IT service desk, leveraging ITSM for incident, request, and asset management.
  • Ensure IT support meets defined SLAs and provides a high-quality employee experience.
Required Skills and Qualifications
  • 5+ years experience as an IT Manager or in a senior IT role within a SaaS or cloud-first environment.
  • Experience in a SaaS Software company.
  • Strong expertise in Microsoft systems and technologies, networking, remote work, and cloud systems.
  • Experience managing both Windows and macOS endpoints at scale.
  • Hands-on knowledge of ITSM tools and their use.
  • Solid understanding of IT security best practices, compliance frameworks, and modern identity/access management.
  • Strong networking background with deep understanding of stacks, technologies, and troubleshooting.
  • Demonstrated experience with compliance programs.
  • Excellent leadership, communication, and vendor management skills.
  • Ability to work in a fast-paced, scaling SaaS company.
  • Previous experience supporting a distributed or hybrid workforce.
  • Familiarity with automation tools (e.g., PowerShell, Python, or equivalent scripting).
  • Exposure to enterprise networking, SSO, and zero-trust architectures.

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