"Patient Advocate"

2 days ago


Melbourne, Victoria, Australia Department of Government Services Full time

About the Role

The Department of Government Services is seeking a highly skilled Patient Advocate to join our team. As a Patient Advocate, you will be responsible for facilitating and delivering grant programs and projects on time and within budget.

Key Responsibilities:

  • Engage with customers to resolve enquiries and issues.
  • Assist with management of enquiries and provide insight into customer trends.
  • Conduct research and analysis to provide recommendations to stakeholders.
  • Keep detailed records of customer interactions.

Requirements:

  • Proficiency in Microsoft 365 tools.
  • Relevant tertiary qualification in communications or a related field.
  • Previous experience in government grant programs using GEMS program management.


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