Senior Team Leader

We are seeking a seasoned Collection Lead to spearhead our team of pathology collectors in delivering exceptional patient care and customer service. As a key member of our organization, you will be responsible for mentoring, guiding, and managing your team to ensure they have the necessary support and resources to thrive in their roles.

About the Role

This is an exciting opportunity to join our dynamic team and contribute to our mission of providing high-quality patient care and customer experiences. As a Collection Lead, you will be reporting to the Area Manager and will be responsible for the management of a designated area of Accredited Collection Centre (ACC) sites and the coordination of day-to-day operations.

You will be working closely with a range of stakeholders, including Collection Trainers, Area Managers, and other senior management, to ensure that designated ACC sites meet all relevant accreditation standards and People & Culture requirements.

Key Responsibilities

• Lead a team of pathology collectors to deliver high-quality patient care and customer service
• Mentor, guide, and manage team members to ensure they have the necessary support and resources to thrive in their roles
• Manage day-to-day operations of designated ACC sites, including coordinating with stakeholders and ensuring compliance with accreditation standards and People & Culture requirements
• Develop and implement training programs to enhance team performance and skills
• Collaborate with Collection Trainers, Area Managers, and other senior management to achieve organizational goals and objectives

Requirements

To be successful in this role, you will need:

• A sound knowledge of and experience in the pathology industry, preferably with 5+ years' experience as a Pathology Collector
• Proven ability and experience in leading teams, with a focus on developing and mentoring team members
• Capability to function autonomously, prioritizing work and the work of others within established policies, guidelines, and procedures
• Ability to identify new or improved opportunities and processes to enhance organizational strategy
• Well-developed administrative skills, including effective communication and interpersonal skills
• Vaccination requirements, including evidence of Hepatitis B vaccination

Benefits

We offer a comprehensive benefits package, including:

• A competitive salary and bonus structure
• A range of health insurance options
• A generous leave entitlement
• A professional development program to support career growth and advancement

Vacation Requirements

Vaccine preventable disease evidence, such as Hepatitis B, is a requirement of this role. Other vaccinations based on location may be required.

Pathology Experience

This role requires extensive experience in the pathology industry, preferably with 5+ years' experience as a Pathology Collector. You will need to demonstrate a sound knowledge of and experience in leading teams, with a focus on developing and mentoring team members.

Skillset

To be successful in this role, you will need the following skills:

• Effective leadership and communication skills
• Proven ability to lead and motivate a team
• Strong problem-solving and analytical skills
• Ability to work autonomously and prioritize tasks
• Sound knowledge of and experience in the pathology industry

About Healius

Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional, and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities.

Equal Opportunities Employer

Healius is committed to equal employment opportunities and welcomes applications from diverse candidates. If you require any adjustments during the recruitment process, please do not hesitate to contact us.

Contact Us

Please submit your application, including your resume and cover letter, to [contact email]. We look forward to hearing from you

We are an Equal Opportunities Employer