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Assistant Store Manager

2 months ago


Homebush, Victoria, Australia Converse Full time
About Us

Converse is a dynamic and innovative company that has been a leader in the Australian and New Zealand markets for over 40 years. As a licensee for the Converse brand, we have established ourselves as one of the largest retailers, distributors, and licensees of iconic streetwear brands in the Pacific region.

We are based in Melbourne and partner with global brands such as Nike and Jordan kids apparel and accessories. Our culture thrives by embracing diversity and rewarding imagination, seeking achievers, leaders, and visionaries who can grow, think, dream, and create.

The Role

We are looking for a highly motivated and results-driven individual to join our team as an Assistant Store Manager. As a key member of our store team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates.

  • Drive Sales Growth: Develop and implement strategies to increase sales and revenue, while maintaining a high level of customer satisfaction.
  • Lead a Team: Supervise and mentor a team of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Improve Customer Experience: Analyze customer feedback and implement changes to improve the overall customer experience, ensuring that customers feel valued and satisfied.
  • Operational Excellence: Ensure that all store operations are running smoothly, including inventory management, visual merchandising, and store maintenance.
About You

We are looking for a candidate who is passionate about the Converse brand and has a strong background in retail or hospitality management. You should be able to demonstrate leadership skills, a customer-centric approach, and a willingness to learn and grow with our company.

  • Passion for Converse: You should have a genuine passion for the Converse brand and be able to communicate this to customers and colleagues.
  • Retail or Hospitality Experience: You should have a strong background in retail or hospitality management, with experience in leading a team and driving sales growth.
  • Customer Focus: You should be able to demonstrate a customer-centric approach, with a focus on providing excellent customer service and ensuring customer satisfaction.
Why Us?

We offer a range of benefits and opportunities to our employees, including:

  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including up to 60% off all Conquest brands for you and your family.
  • Excellent Training and Career Pathway Opportunities: We offer excellent training and career pathway opportunities, with a focus on developing our employees' skills and knowledge.
  • World-Class Web-Based Learning Platform: We offer a world-class web-based learning platform, providing access to training and development resources.
  • Community Partnership: We partner with Minus18, a community organization that supports young people.

Please note that to be eligible to apply for this role, you must be an Australian or NZ citizen or have an appropriate visa to live and work in Australia. Further information can be obtained from the Australian Department of Immigration.

All offers are subject to successful security and police checks.