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Assistant / Duty Manager | Figtree Hotel

2 months ago


Wollongong City Council, Australia Redcape Hotel group Full time
Job Summary

We are seeking a highly motivated and experienced Hospitality Professional to join our Leadership Team at Figtree Hotel as an Assistant / Duty Manager. This is a hands-on role that includes Front of House (FOH) and Back of House (BOH) duties, working closely with the Venue Manager to successfully run the Hotel's operations.

About Us

Redcape Hotel Group is a leading hospitality company with a strong commitment to people-first values. We pride ourselves on creating an environment of trust, where our team members feel enriched, empowered, and valued. Our goal is to deliver exceptional experiences to our customers and enrich the communities we operate in.

Our Values

We live by three key values that guide our actions:

  • CARE: We seek to understand others, recognize and praise great behavior, and foster a culture of empathy and respect.
  • COLLABORATE: We are open to sharing our concerns, knowledge, experience, and success, and value our promises to each other.
  • COURAGE: We are curious, think innovatively, and take calculated risks to drive growth and improvement.
Key Responsibilities

The successful candidate will be responsible for:

  • Leading internal teams to deliver outstanding customer experiences.
  • Maintaining exceptional venue standards in relation to cleanliness and presentation.
  • Creating and nurturing a positive work environment that enables team members to thrive.
  • Working flexible hours, including rotating rostered shifts, to meet the Hotel's operating needs.
What We Offer

As a member of our team, you can expect:

  • Unparalleled growth opportunities within Australia's hospitality industry.
  • Extensive training and development opportunities to enhance your skills and career progression.
  • An opportunity to engage with and give back to the community through our Publinc Communities platform.
  • A clearly defined career progression pathway.
Requirements

To be successful in this role, you will need:

  • Previous experience in a similar role, although not mandatory.
  • A current Responsible Conduct of Gambling (RCG) certificate.
  • A current Responsible Service of Alcohol (RSA) certificate.