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Transportation Industry Professional
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Tesla professionals form a vital part of delivering exceptional customer experiences, from initial customer engagement to post-delivery support.
- Customer Facing Operations: Engage walk-in guests, educate prospective customers, collect contact information, schedule Test Drives, and contribute to achieving sales targets.
- Customer Service Expertise: Provide highest level of service throughout the sales cycle, continued support throughout ownership, and be primary point of contact for all customer interactions.
- Product Knowledge Specialist: Educate customers on details of purchase and delivery journey, execute customer trade-ins, conduct comprehensive vehicle orientations, and perform additional responsibilities as assigned.
Key Qualifications:
- Prior client-facing experience required.
- Positive attitude, enthusiasm, and passion for personal transportation industry advancements.
- Ability to understand and convey business issues and technical concepts effectively.
- Strong team player mentality, reliability, communication skills, and attention to detail.
- Demonstrate mastery of Tesla products and services.
- Stay up-to-date with EV industry trends and local incentives.
