Transport Industry Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Overview

A customer-centric professional is needed to excel in a global transport industry known for innovation and commitment to customer satisfaction.

The Role:

You will provide exceptional service by answering inbound calls and emails to resolve customer enquiries, delivering timely and professional solutions, managing customer complaints and escalations with empathy and confidence, updating customer information accurately in the system, and collaborating with internal teams to ensure positive customer outcomes.

Requirements:
  • Previous experience in customer service, contact centre, call centre or account management roles.
  • A positive attitude and genuine desire to help people.
  • Strong problem-solving and communication skills.
  • Proficiency in using customer management systems.
What's in it for you?
  • Career Growth: Temporary role with potential to become permanent.
  • Work-Life Balance: Monday to Friday hours (8:30 am – 5:00 pm).
  • Convenient Office Location: Onsite parking available.
  • Supportive Team Environment: Inclusive team values contributions.

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