
Retail Experience Leader
2 days ago
Job Overview:
We are seeking a highly motivated and experienced Assistant Store Manager to lead our retail team and deliver an exceptional customer experience. As a key member of our team, you will be responsible for recruiting, managing, and mentoring the store staff, as well as providing world-class customer service every day.
The ideal candidate will have a proven track record in retail leadership, with exceptional customer service skills, and the ability to multitask in a fast-paced environment. You will also be able to work flexibly, including late nights, weekends, and public holidays based on business needs.
Key Responsibilities:
- Recruit, manage, and mentor the store team
- Provide customers with an unrivaled world-class customer service experience every day
- Represent the brand and uphold customer service philosophy with integrity
- Maintain a working knowledge of product details
- Work with the visual merchandising team to ensure store representation aligns with brand standards
- Exceed sales targets and maximize opportunities
Requirements & Qualifications:
- Exceptional customer service skills
- Previous retail leadership experience
- Team focus – we operate as one team
- Ability to multi-task in a fast-paced environment
- Exceptional communication and time management skills
- Flexibility to work varied hours, including evenings, weekends, and public holidays
What We Offer:
- Competitive salary and bonus structure
- Generous teammate discounts
- Opportunities for growth and development
- Support from HQ and business partners with best-in-class technology
Our company is an equal employment opportunity employer committed to providing a diverse and inclusive work environment. We welcome applications from all qualified individuals without regard to any protected characteristic under local, state, or federal law.
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