Import Process Specialist

2 weeks ago


Perth, Western Australia beBeeCoordinators Full time $60,000 - $80,000
Job Description:

The role of Import Coordinator is to oversee the import process from order receipt through delivery, ensuring timely and exceptional customer service. This position requires coordination with customers, QAUIS inspections, and deliveries, while also following billing processes and assisting with tenders.

Key Responsibilities:
  • Liaise with customers and provide exceptional customer service
  • Coordinate QAUIS inspections and formalities
  • Coordinate deliveries
  • Follow billing processes
  • Assist with tenders
  • Participate in general office and warehouse tasks as required
  • Monitor the progress of customs
Personal Attributes:
  • Great time management skills
  • Strong attention to detail
  • Team orientated
  • Excellent communication skills
  • Negotiation skills
  • Problem-solving skills
  • Strong customer service skills
  • Positive and professional attitude
Requirements:
  • Candidate must possess excellent knowledge of customs and freight forwarding terminology
  • Proficient in Microsoft Office Suite
  • Minimum 3 years experience in a similar role highly desirable
  • Customer service experience
  • Current unrestricted driver's license
  • Key account management experience
  • Excellent knowledge within Customers ICS and Cyberfreight computer systems
Benefits:
  • Opportunity for growth and development
  • Workplace stability
  • Positive supportive work culture
  • A workplace that provides sustainable development goals
  • A workplace that is community, environmental and ecosystem focused

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